Usually a blank page is displayed in mobiles devices when the CodePeople-Light theme is not installed in the WordPress, or the theme is disabled by the network if the WordPress is used in "multisite" mode.
If the WordPress loads the active theme and not the CodePeople-Light theme, it is likely that your device is not identified as a mobile device. In this case please contact us and send us the brand and model of your device and the browsers used in it.
Note: The above is a safe process, the plugin's data and settings won't be lost during the process and will appear again after installed the pro version.
Alternative Installation Method:
The upgrade instructions are exactly the same instructions mentioned above but be sure to make a backup copy of your current files if you have made custom modifications to the files or translations since the files will be overwritten.
After upgrading the plugin remember to clear your browser cache.
The free version must be deleted before installing the pro version.
If you are upgrading the pro version to a new version you should also remove the previously installed version.
This is a safe step, the plugin's data and settings won't be lost during the process.
Another alternative is to overwrite the plugin files through a FTP connection. This is also a safe step.